I love pasta and my son loves pizza, it’s a weekend pleasure activity for us to get the best of these items, while we were in a food court and my son insisted on domino’s pizza, I persuaded him to try something different and we had a deal.
Italiano is a fairly small outlet in the food court but the effectiveness of service and food is good. We had to make it quick and simple, hence we ordered Chicken Ravioli, Margarita Pizza, and Mango Shake. Little did we think, it wasn’t quick, took almost 30 min to get the order completed but I didn’t complain, we have enough time in hand.
I had never tried Chicken Ravioli so I was excited, being a pasta lover, I was told its a similar dish with fillings, pasta with fillings 🙂
Ambiance: NA, since it’s inside a food court/mall
Food & Beverages: Whatever you can wish, you have it here, the place looks small but the options of Italian delicacies are huge. For us, it had to be Lasagne or Pasta with Red Sauce but after closely looking at alternatives, we settled for Chicken Ravioli with mixed sauce.
Chicken Ravioli was good but I as expecting something different, overall it was too bland, maybe because of mixed sauce. Pizza definitely was good, very fresh, my son loved it. I am still trying to figure why they were mango shake at Italian outlet, never mind, I am not keen to get into the details of it.
Customer Centricity: It was good, individuals responsible for running the outlet were responsive and catering to customers. Could have been better, I had to go and follow up on my order after the time limit for sure.
Value for Money: Slightly overpriced but still within the range. Can I get a better option with this price range, off course I can!
Infrastructure, Parking & Driveway: NA, since it’s inside a food court/mall