How to log a Complain with Consumer Dispute Redressal Commission

Consumer Dispute Redressal Commission has a   3-tier quasi-judicial machinery at the National, State and District levels to facilitate  a seamless consumer complaints redressal process.

  1. National Consumer Dispute Redressal Commission, known as National Commission, deals with complaints involving costs and compensation higher than Rs. One Crore.
  2. State Consumer Dispute Redressal Commission, known as State Commission, deals with complaints involving costs and compensation higher than Rs. Twenty Lakh and less than Rs. One Crore.
  3. District Consumer Dispute Redressal Forum, known as District Forum, deals with complaints involving costs and compensation less than Rs. Twenty Lakh.

Consumers can file different types of complaints depending on their specific grievance by visiting the Consumer Court at the district, state or national level along with the documents required for filing the complaint. Following is a list of documents that the prospective complainants need to carry with them to the Consumer Court at the time of filing the complaint.

Cases at District Forums
Consumer Case (CC)
  1. FEE FOR MAKING COMPLAINANT,IF REQUIRED(IN THE NAME OF REGISTRAR,NCDRC,NEW DELHI)
  2. COMPLAINT WITH AFFIDAVIT
  3. SUPPORTING DOCUMENTS IN FAVOUR OF THE COMPLAINT E.G. RECEIPT, VOUCHER ETC.
  4. LIMITATIONS, IF ANY (2 YEARS FROM CAUSE OF ACTION)
  5. INDEX
Miscellaneous Application (MA)
  1. MISCELLANEOUS APPLICATION WITH AFFIDAVIT
  2. SUPPORTING DOCUMENTS IN FAVOUR OF MA
  3. INDEX
Criminal Petition (CP)
  1. INDEX
Interlocutory Application (IA)
  1. COMPLAINT WITH AFFIDAVIT
  2. SUPPORTING DOCUMENTS IN FAVOUR OF THE COMPLAINT E.G. RECEIPT, VOUCHER ETC.
  3. LIMITATIONS, IF ANY(2 YEARS FROM CAUSE OF ACTION)
  4. FEE FOR MAKING COMPLAINT
  5. INDEX
Execution Application (EA)
  1. EXECUTION APPLICATION WITH AFFIDAVIT
  2. CERTIFIED COPY OF IMPUGNED ORDER(S)
  3. LIMITATIONS, IF ANY
  4. INDEX
Cases at State Disputes Redressal Commissions
Consumer Case (CC)
  1. FEE FOR MAKING COMPLAINANT,IF REQUIRED(IN THE NAME OF REGISTRAR,NCDRC,NEW DELHI)
  2. COMPLAINT WITH AFFIDAVIT
  3. SUPPORTING DOCUMENTS IN FAVOUR OF THE COMPLAINT E.G. RECEIPT, VOUCHER ETC.
  4. LIMITATIONS, IF ANY (2 YEARS FROM CAUSE OF ACTION)
  5. INDEX
Miscellaneous Application (MA)
  1. MISCELLANEOUS APPLICATION WITH AFFIDAVIT
  2. SUPPORTING DOCUMENTS IN FAVOUR OF MA
  3. INDEX
Criminal Petition (CP)
  1. INDEX
Interlocutory Application (IA)
  1. COMPLAINT WITH AFFIDAVIT
  2. SUPPORTING DOCUMENTS IN FAVOUR OF THE COMPLAINT E.G. RECEIPT, VOUCHER ETC.
  3. LIMITATIONS, IF ANY(2 YEARS FROM CAUSE OF ACTION)
  4. FEE FOR MAKING COMPLAINT
  5. INDEX
Revision Petition (RP)
  1. STAY APPLICATION WITH AFFIDAVIT,IF REQUIRED
  2. CERTIFEID COPY OF ORDER OF STATE COMMISSION
  3. REVISION PETITION WITH AFFIDAVIT
  4. COPY OF ORDER OF DISTRICT FORUM
  5. LIMITATIONS, IF ANY(WITHIN 90 DAYS OF THE RECEIPT OF THE ORDER )
  6. SUPPORTING DOCUMENTS IN FAVOUR OF RP
  7. INDEX
Transfer Application (TA)
  1. TRANSFER APPLICATION WITH AFFIDAVIT
  2. INDEX
Execution Application (EA)
  1. EXECUTION APPLICATION WITH AFFIDAVIT
  2. CERTIFIED COPY OF IMPUGNED ORDER(S)
  3. LIMITATIONS, IF ANY
  4. INDEX
Review Application (RA)
  1. CERTIFEID COPY OF ORDER OF NATIONAL COMMISSION
  2. APPLICATION FOR REVIEW WITH AFFIDAVIT
  3. SUPPORTING DOCUMENTS IN FAVOUR OF REVIEW APPLICATION
  4. LIMITATIONS, IF ANY(WITHIN 30 DAYS OF THE RECEIPT OF THE ORDER )
  5. INDEX
First Appeal (FA)
  1. MEMO OF APPEAL WITH AFFIDAVIT
  2. STAY APPLICATION WITH AFFIDAVIT,IF REQUIRED
  3. CERTIFEID COPY OF ORDER OF STATE COMMISSION
  4. BANK DRAFTS(IN THE NAME OF REGISTRAR,NCDRC,NEW DELHI)
  5. LIMITATIONS, IF ANY(WITHIN 30 DAYS OF THE RECEIPT OF THE ORDER )
  6. ANY OTHER DOCUMENTS REQUIRED
  7. MISCELLANEOUS APPLICATION WITH AFFIDAVIT
  8. SUPPORTING DOCUMENTS IN FAVOUR OF MA
  9. INDEX
Caveat Cases (CV)
  1. APPLICATION
  2. COPY OF ORDER OF DISTRICT FORUM
Criminal Appeal (CA)
  1. MEMO OF APPEAL WITH AFFIDAVIT
  2. CERTIFIED COPY OF ORDER OF DISTRICT FORUM
  3. STAY APPLICATION WITH AFFIDAVIT,IF REQUIRED
  4. ANY OTHER DOCUMENTS REQUIRED
  5. LIMITATIONS, IF ANY
  6. FDR, If Required
  7. INDEX
Cases at National Consumer Disputes Redressal Commission (NCDRC)
Consumer Case (CC)
  1. FEE FOR MAKING COMPLAINANT,IF REQUIRED(IN THE NAME OF REGISTRAR,NCDRC,NEW DELHI)
  2. INDEX
  3. COMPLAINT WITH AFFIDAVIT
  4. SUPPORTING DOCUMENTS IN FAVOUR OF THE COMPLAINT E.G. RECEIPT, VOUCHER ETC.
  5. LIMITATIONS, IF ANY (2 YEARS FROM CAUSE OF ACTION)
Miscellaneous Application (MA)
  1. MISCELLANEOUS APPLICATION WITH AFFIDAVIT
  2. SUPPORTING DOCUMENTS IN FAVOUR OF MA
  3. INDEX
Revision Petition (RP)
  1. STAY APPLICATION WITH AFFIDAVIT,IF REQUIRED
  2. CERTIFEID COPY OF ORDER OF STATE COMMISSION
  3. REVISION PETITION WITH AFFIDAVIT
  4. COPY OF ORDER OF DISTRICT FORUM
  5. LIMITATIONS, IF ANY(WITHIN 90 DAYS OF THE RECEIPT OF THE ORDER )
  6. SUPPORTING DOCUMENTS IN FAVOUR OF RP
  7. INDEX
Transfer Application (TA)
  1. TRANSFER APPLICATION WITH AFFIDAVIT
  2. INDEX
Execution Application (EA)
  1. INDEX
  2. EXECUTION APPLICATION WITH AFFIDAVIT
  3. CERTIFIED COPY OF IMPUGNED ORDER(S)
  4. LIMITATIONS, IF ANY
Review Application (RA)
  1. CERTIFEID COPY OF ORDER OF NATIONAL COMMISSION
  2. APPLICATION FOR REVIEW WITH AFFIDAVIT
  3. SUPPORTING DOCUMENTS IN FAVOUR OF REVIEW APPLICATION
  4. LIMITATIONS, IF ANY(WITHIN 30 DAYS OF THE RECEIPT OF THE ORDER )
  5. INDEX
First Appeal (FA)
  1. MEMO OF APPEAL WITH AFFIDAVIT
  2. STAY APPLICATION WITH AFFIDAVIT,IF REQUIRED
  3. CERTIFEID COPY OF ORDER OF STATE COMMISSION
  4. BANK DRAFTS(IN THE NAME OF REGISTRAR,NCDRC,NEW DELHI)
  5. LIMITATIONS, IF ANY(WITHIN 30 DAYS OF THE RECEIPT OF THE ORDER )
  6. INDEX
  7. ANY OTHER DOCUMENTS REQUIRED
  8. MISCELLANEOUS APPLICATION WITH AFFIDAVIT
  9. SUPPORTING DOCUMENTS IN FAVOUR OF MA
Caveat Cases (CV)

  1. APPLICATION
  2. COPY OF ORDER OF DISTRICT FORU

Please Note: The information provided here has been taken from official website of consumer commission to facilitate consumer information. of the process.  Readers must refer to official website for any changes or clarification. 

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